Annual Support is included with every Frontline Systems commercial license. It begins on the date the software license is first purchased, or for renewals, the day after the previous license term expires. Support normally lasts for 12 months, and covers a specific Standalone License or Flexible Use License.

The technician's responsibilities may extend to include building or configuring new hardware, installing and updating software packages, and creating and maintaining computer networks.

A computer repair technician is a person who repairs and maintains computers and servers. when you purchase or renew your software license, Frontline will issue you a new license code that enables the use of the software during that term